Privacy Policy

Privacy Policy

Quality Psychiatric Health and Wellness, A Professional Nursing Corporation (Quality Psychiatric Health and Wellness) will keep your health information private because we respect your confidentiality and because the law requires it. We will not discuss clinical questions or treatment plans via email because email communication is not a fully secured platform. We will correspond regarding clinical assessments and related questions using only a secured platform through appointments. The HIPAA (Health Insurance Portability and Accountability Act of 1996) law allows for the use of the information for treatment, payment, or healthcare operations.

Typical Uses and Disclosures of Health Information

We will use your information for the following purposes:
Treatment: We may use your health information to provide you with our professional services.

Disclosure: We may disclose and/or share your healthcare information with other healthcare professionals who provide treatment and/or service to you. Health information about you may also be disclosed to your family, friends, and/or other persons you choose to involve in your care, but only if you agree in writing that we may do so.

Payment: We may use/disclose your health information in seeking payment for services we provide to you. This disclosure involves our business office staff and may include insurance organizations or other businesses that may become involved in the process of mailing statements and/or collecting unpaid balances.

Emergencies: We may use/disclose your health information to notify, or assist in the notification of, a family member or anyone responsible for your care, in case of any emergency involving your care, your location, your general condition, or death. If possible, we will provide you with an opportunity to object to this use or disclosure. Under emergency conditions, or if you are incapacitated, we will use our professional judgment to disclose information only directly relevant to your care.

Healthcare Operations: We will use/disclose your health information to keep our practice operable. Examples of personnel who may have access to this information include, but are not limited to, our medical records staff, outside health or management reviewers, and individuals performing similar activities.

Appointment Reminders: We may phone, email, or text you to confirm appointments.

Required by Law: We may use/disclose your health information when we are required to do so by law. (Court or administrative orders, subpoena, discovery request, or other lawful process.)

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence, or the possible victim of other crimes. This information will be disclosed only to the extent necessary to prevent a serious threat to your health or safety or that of others.

Your Rights Regarding Your Own Health Information

You have the right to see and copy your records. You must submit a written request and will be charged a fee to copy your records. Allow us 15 working days to remit the information. It is possible that we will not let you see or copy your record if we think it could harm you or someone else. You have the right to change your records if something is wrong or missing. You must tell us in writing what you want changed and why you want it changed. Please note that clinical judgement is reserved to the clinician. We will explain our reason(s) if we decide not to change your record as you request. You have the right to ask us not to share information, or limit what we share, with a specific person or agency. This request must be submitted in writing. We will consider your request, but we do not have to agree. If approved, such restrictions do not apply in emergency situations. You have the right to ask us to contact you regarding your treatment or health information using a specific address or phone number. This request must be submitted in writing so that we understand clearly and specifically how or where you wish to be contacted. You may ask for and receive a paper copy of this Notice at any time.

Changes to This Notice

Quality Psychiatric Health and Wellness may change this notice to make it effective for services we provide. All patients will be notified if it happens.

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